Steering Committee

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Mona Faraj

Founder & Managing Director, Insight out Consultancy
Managing Director, HSMAI-ME Chapter

Mona has over 25 years’ experience in Gulf / Middle East hospitality particularly in sales & distribution fields
Started with Hilton International and later joined Rotana Hotels holding various positions from operational heading the Dubai and Northern Emirates Sales & Marketing area set up to corporate as Corporate Director of Sales & E-Distribution heading sales, revenue and distribution for the company. Most recently she was a founding member and the Chief Marketing Officer for One to One Hospitality
Holds a BBA in Business Administration graduate from the American University of Beirut and is the Middle East Market Analyst for Phocuswright – internationally renowned leaders in hospitality & tourism research
Endless energy, ambition and passion for people and their development

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Cristina Polo
General Manager
Insight Out Consultancy

Cristina is credited with experience spanning twenty years in the hospitality industry in Europe the Middle East & Africa. She has successfully worked with global and regional multi-brand groups building and optimizing revenue, distribution and sales platforms crucial to their performance in a global marketplace.
Her career started as a sales executive for Le Meridien Hotels in Paris moving to a cluster sales role for Hilton Paris hotels and then joining the opening team for The Rezidor Hotel Group to lead the sales and meetings & events departments for an airport hotel.
Her re-location to Dubai coincided with a move to revenue management at the Radisson Blu Hotel, Dubai Media City where she was later promoted to Regional Director of Revenue Optimisation with responsibility for thirty properties.
Holds a Post Graduate Degree (DESS) in International Trade and a Master's Degree in International Economics.  
Cristina brings bundles of energy and enthusiasm to the team at Insights and her wealth of knowledge delivers a holistic approach to sales, revenue and distribution.
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Jaya Raj
Head of Revenue & Distribution
Hospitality Management Holding
With an established track record in handling hotel revenue management, pricing, analysis and distribution, she is tasked with maximizing revenue of hotels under operation focusing on yielding and areas of opportunity.
Prior to joining HMH, Jaya was the Director of Revenue at Radisson Blu Hotels in Dubai. During the course of her 12 year career in the industry she has worked with Al Bustan Rotana - Dubai, The Oberoi - Mumbai and Hilton Towers - Mumbai.

She has a post Graduate Diploma in Marketing from CIM, UK and Bachelors in Hotel Management & Catering Technology from Pune University – India.

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Laurent Barelier
Regional Director of Revenue, ME & Africa

Laurent is French, 45, living& working in Dubai for the last 12 years with an extensive international expatriate hospitality management experience in 6 countries. His background is Revenue Management & Distribution. A MBA graduate of IMHI (Cornell-ESSEC business school), his most recent positions include Hilton, Accor, Wyndham & Millennium Hotel Groups.

He has participated in various regional hotel industry events (GM Summit, IQPC Revenue Summit, Hotelier ME Conference…) as a speaker. An active networker, Laurent has organised for many years Revenue & Distribution Managers get-together in Dubai & Abu Dhabi. His interests include discovery travel, music, reading & likes to get involved in community events.

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Mariano Faz

Head of Asset Management
TFG Asset Management

Mariano Faz is Head of TFG Asset Management in Dubai. He is responsible for the asset management of the company’s Hospitality and Real Estate portfolio which comprises over 3,000 units in the UAE and an additional 3,000 hotel units under development. During his tenure, Mariano has guided the strategic planning efforts to achieve investment objectives on behalf of owners. He provides leadership to the asset management team and ensures that the hotels are managed to the best of their capacity.
Mariano is an active HAMA (Hotel Asset Management Association). Mariano brings over sixteen years of expertise within the hospitality sector, where he has held a number of management, finance and operational roles. He has successfully negotiated multiple hotel management contracts, coordinated pre-openings and possesses in-depth knowledge of hotel industry trends.
Before joining TFG Asset Management, Mariano served as the SVP of JLL Hotels in Dubai where he focused on investment and advisory in Dubai and Barcelona. Prior to that, he worked for Ilunion hotels as a Chief Operating Officer for three years and Barcelo hotels in Europe where he successfully managed to expand the brand through management contracts and lease contracts.
Mariano is a Spanish national and holds a Bachelor degree in Business Administration from the University International of Catalonia, Spain and a Master in Finance from EADA, Barcelona. Mariano is a regular speaker at prominent Hospitality Conferences in the Middle East. He also collaborates in multiple hotel sector publications related to Hotel Asset Management topics.
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Nicolas Durand

Director of Revenue Management

With 15 experiences in the Travel Industry with major players in Hospitality & Car Rental Nicolas Durand has wide experiences in Distribution, E-Commerce & Revenue Management and has work in all major markets in the world (Europe, North America, Middle-East & Asia).
His career started with Hospitality European Leader Accor where he was in charge of management Online Travel Agents Global Accounts by negotiating global deals with all global players at the time such as, Orbitz, and Priceline…
Then he was in charge of the Outbound & Inbound Leisure Market for Europcar and was assigned of transforming the way Wholsalers & OTA’s were working to move them to the retail model over a short period of time
Since 2011 Durand has joined Movenpick and successfully transformed the way the company was handling Distributors & Traffic generation from a decentralized approach to a globalized approach.
More recently Durand has taken over the task of building Global Reporting as well as having a global approach on Revenue Management.
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Tarandeep Singh
Senior Director - Revenue Management, India, ME & Africa
InterContinental Hotels Group
Tarandeep Singh is a seasoned hospitality professional with over 20 years of both on & above property experience across Hotel Operations, Sales & Marketing, Revenue Management, and Hospitality Consulting.
A Hotel Management graduate and an alumni of Indian Institute of Management (IIM), Kozhikode (India), he has worked with Oberoi Hotels, Taj, Carlson & Technopak Advisors
At IHG since January 2010, he led the Revenue Management initiatives for South West Asia, based in India and was responsible for setting up the remote RM solution across Asia Middle East & Africa (AMEA). He also managed the Manila Operations for IHG that provides backend analytical support to regions across the globe. He moved to Singapore in 2014 to establish IHG’s regional analytics function & went on to manage Revenue Performance & Analytics for the AMEA region.
In his current role based in Dubai, he now provides leadership & strategic direction to the RM function for India Middle East & Asia region.